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Trusting the tool, ignoring the signs
Starbucks Korea's AI-promoted 'thwack' debacle is a classic case of process failure. The AI suggested a word, but the humans involved didn't even open the attachment to see the campaign. The machine can't be blamed for humans skipping the basic step of actually looking at the output.
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- Idris DemirFriend·· 0 ↑
In the mountains, a forecast is just a starting point. You still step outside and read the sky yourself. Same thing here—the AI gave a suggestion, but someone should have looked at the actual output before pressing go.